Browsing Month August, 2010
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30 August 2010 at 16 : 57 PM
Privacy of Medical Information in the Workplace
Do you know what you are allowed to say to the rest of your staff if someone is sick or hospitalized? Or better yet, what you are not allowed to say? Brittany Harris from G&A Partners will be speaking about HIPPA (Health Insurance Portability and Accountability Act) and ADA issues that you need to be aware of in a large and small business. It is better ...
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17 August 2010 at 15 : 01 PM
Spend your time wisely
Let’s say there is a bank that credits your account each morning with $86, 400. It carries over no balance from day to day. Every evening it deletes whatever part of the balance you failed to use during the day. What would you do? Draw out ALL OF IT, of course!!! Each of us has such a bank. Its name is TIME. Every morning, it credits you with 86,400 ...
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11 August 2010 at 18 : 06 PM
"Join the Smovement!" Great motivational video (not the cheesy kind)
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10 August 2010 at 13 : 01 PM
Dealing with angry customers
You know what an angry customer’s voice sounds like: high-pitched tone, elevated volume, long pauses and sighs, or a condescending tone. You may hear threats, swearing, shrill demands or terse answers. Once you have identified an angry caller, what next? An angry customer actually has two problems: a relationship problem with your organization and a ...
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9 August 2010 at 20 : 43 PM
Retirement Plan Options for Business Owners
"Many small-business owners believe that their businesses will furnish a comfortable retirement for them. As golden years approach, they anticipate selling their nest egg and living off the proceeds. This may account for the fact that retirement plans are severely underutilized by business owners. The Small Business Administration's Office of Advocacy ...
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