Browsing Tag marketing
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30 September 2010 at 10 : 20 AM
HR team sanity: Connecting with employees on Facebook
Facebook is the current leader in social networking membership and innovation. The network has long been used to connect college students (if you employ any 20-somethings, they are almost certain to be a member), but in recent years has exploded onto the business scene with corporate and NPO-focused fanpages and groups to help market your ...
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11 August 2010 at 18 : 06 PM
"Join the Smovement!" Great motivational video (not the cheesy kind)
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10 August 2010 at 13 : 01 PM
Dealing with angry customers
You know what an angry customer’s voice sounds like: high-pitched tone, elevated volume, long pauses and sighs, or a condescending tone. You may hear threats, swearing, shrill demands or terse answers. Once you have identified an angry caller, what next? An angry customer actually has two problems: a relationship problem with your organization and a ...
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6 July 2010 at 16 : 25 PM
Article on HR and Social Media: "Web 2.0 and a Wired Workplace"
Another John Allen byline, "Web 2.0 and a Wired Workplace," appears in the current issue of PEO Insider. Click here to read the article, which outlines tips for a drafting a successful workplace policy for social ...
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