HOUSTON—March 16, 2009—G&A Partners will host the webinar, “How Loyal are Your Customers?” on March 24. G&A is a fully-integrated Houston-based human resources (HR) outsourcing and administrative services company.
The challenge for the 21st century is moving beyond customer satisfaction. In order to remain competitive during these turbulent times, companies must deliver superior customer service. This webinar takes an in-depth look at strategies that will help companies educate and train employees to deliver "Wow" service every single day.
“A solid customer service plan is as critical to a successful improvement effort for any company as a good map is to a successful journey,” said Suzanne Chambers, G&A Partners’ Customer Care Manager. “
This customer care webinar will take a step-by-step approach through the current situation of quality service and provide numerous ways for businesses to easily make improvement a priority. The session will provide insight on how companies can use customer service to their advantage during an economic turndown, ways to deliver outstanding customer service, and meeting and exceeding customer expectations.
This complimentary webinar will be hosted by Suzanne Chambers, Customer Care Manager of G&A Partners, on Tuesday, March 24, at 11 a.m. CST. To register, copy and paste this link, www.gnapartners.com/loyaltywebinar.html into your browser.
