Conflict Resolution In The Workplace Webinar

Conflict Resolution In The Workplace Webinar

As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in their personal lives.

Whether you have to handle a customer who shouts at you for doing your job or a team member who takes credit for your ideas, this unique Human Resources session will show you how to stop falling victim to difficult people.

At the end of this HR webinar, you should be able to recognize the effects of conflict, identify causes of conflict, deal with “difficult” personalities, communicate effectively to avoid conflict, and resolve and manage conflicts.

Need more HR guidance? Please call us at 800-253-8562 or contact us today!

This webinar was posted on 29th July, 2010 and presented by Madonna Riley.

View the Webinar Presentation Slides