Leadership coach, workplace consultant and author Cy Wakeman defines personal accountability as “the belief that you are fully responsible for your own actions and consequences.” [Forbes.com]
In the workplace, personal accountability needs to be more than a word that describes how your organization operates – accountability means having consequences for your organization, both positive and negative, and applied consistently.
Laura Moody, one of G&A Partners’ Client Advocates and HR experts, offered the following advice on how employers can create a culture of personal accountability in their own workplaces.
Unfortunately, many employees may view accountability as something negative that only surfaces when performance declines or problems develop. The key is to communicate that accountability is everyone’s responsibility in the organization. Work with your employees to make sure everyone understands how their role benefits the organization and that they commit to the standards and expectations that were set – and don’t forget to put it in writing!
Be sure that you are acting the way that you want your employees to act. If you fall short, talk about how you are working to improve and holding yourself accountable to the same standards you expect from your employees.
If an organization does succeed in creating a company culture of integrated accountability, the results can be very positive, including greater accuracy of work, greater cooperation with coworkers, better decision-making skills and higher employee satisfaction.
An HR Advisor in G&A Partners’ Austin office, Laura is an experienced human resources professional with more than 15 years of experience developing and implementing HR and workforce policies, procedures and practices. Laura earned her bachelor’s degree in Communications from the University of Texas, and her Master of Business Administration with a Human Resources concentration from St. Edward’s University. She holds the Senior Professional in Human Resources (SPHR) designation from the Human Resource Certification Institute.