When you partner with G&A, you have access to a team of experienced HR specialists who can help you develop the policies and procedures that make sense for your business. From training and performance management, to employee handbooks and more, we bring you the HR tools and support to help your employees, and your business, thrive.
HR policies and procedures aligned with your company’s mission, values, and standards.
Establishing human resources policies and procedures is more than just a legal requirement—it’s a way to provide your employees with a playbook for company-wide ethical, safety and quality standards.
With the right handbook in place, you can proactively address issues and avoid mistakes that can lead to errors, injuries, or—in a worst-case scenario—regulatory agency scrutiny and potential litigation.
The experienced team of HR professionals at G&A know that creating a comprehensive guide can be complex, regardless of a company’s size. We can help you craft policies and handbooks that answer employee questions like:
- What are the guidelines for appropriate conduct at work?
- Where can I learn more about the company’s benefits and perks?
- What if I need to be off work for my husband’s surgery?
Managers also look to the handbook for guidance, to ensure they are following company policy and providing consistent answers to questions like:
- How does an employee make a request for a leave of absence?
- Does an employee’s second job create a conflict of interest?
If you already have guidelines in place, we can help you update and evolve existing policies and procedures, or if you’re starting from scratch, we can provide materials customized to your organizational needs.
Set your employees up for success with training programs and development opportunities.
Professional development is a known contributor to job satisfaction and engagement, and training programs can provide excellent developmental opportunities for your team. But it’s often difficult to find the time, expertise or budget to coordinate them in house. As a top-rated HR outsourcing company, G&A has the expertise and resources to provide online training programs that combine your company’s organizational needs with the individual needs of your employees.
Training Programs Build In-House Expertise
By investing in the training and development of your current team, you can lessen your in-house skills gap and decrease the need to hire additional employees. Training an employee to learn a new skill or competency will broaden the level of expertise within your organization, which translates to added value for your existing or prospective customers.
Development Gives Current Employees a Clear Path Forward
The most successful business leaders are not only concerned with what can be achieved today, they’re also focused on laying the groundwork to ensure success in 15, 30 or even 50 years. A key part of that forward-thinking strategy is the proactive training of your current star employees, so they’re prepared for the responsibilities to come in middle and upper management positions.
A tool to help you assign, track and report on employees’ learning and professional development.
If you don’t have the budget or ability to develop a professional and effective in-house training program, G&A offers a comprehensive online learning management system (LMS) that can be efficient and add to team culture. Whether it’s one-off training or access to thousands of timely and current training courses, our platform allows you to assign and track the progress of professional development across your entire organization.
Comprehensive training courses to help keep your supervisors and employees up to date on important state and federal regulations.
Employee development initiatives and corporate training programs aren’t just for large employers. But it’s not always easy to build your own employee training or development programs, due to budget constraints, lack of time and manpower, or limited in-house compliance knowledge.
G&A offers online supervisory and employee training courses that cover many human resources topics, from improving the effectiveness of meetings to preventing and diffusing workplace violence. And each interactive course features quizzes, video clips and real-world scenarios to keep employees engaged.
Eliminate paper-based reviews and provide more meaningful performance feedback.
For your company to perform at its peak, you need your employees to do the same. An effective performance review process provides your team with the feedback and direction they need to align their efforts with company goals.
G&A will work with you to build a customized process designed to fit your company and its culture. Our user-friendly, online performance management tool gives you the ability to set, track and manage performance goals and KPIs, and streamline how your organization works in the following areas:
- Create personalized development plans with objectives and activities
- Align individual goals with team and organization-wide objectives
- Set due dates, make comments and monitor progress
- Configure custom workflows to simplify the review process
- Document ongoing performance feedback and conversations
- Ensure reviews are completed on time with automated notifications
Reporting and Analysis
- Set, measure and manage employee goals
- Maintain an ongoing employee performance record
- Access tools for succession planning and promotions
- Conduct 360° reviews
Provide employees with the compensation, benefits, rewards, and other perks that contribute to a happy, healthy and productive workplace.
The most successful employee-employer relationships are mutually beneficial. Employees provide their time and skills, and in turn they are rewarded for their hard work. But offering the largest salary isn’t the only—or the best—way to show employees they’re appreciated.
G&A can work with you to reframe traditional compensation and benefits packages in a way that prioritizes what your employees value most.
HR policies and practices to help you coach for success, coach for improvement and navigate employee termination meetings.
Termination meetings are, understandably, one of the most challenging situations for a manager, and they can be an emotional experience for everyone involved. In addition, even a minor misstep in the process can create the potential for serious legal ramifications and monetary penalties.
G&A’s team of human resources experts can help you avoid wrongful termination claims with recommending coaching, counseling, termination guidance and sound HR policies and practices.
Proven training tools to help managers engage in difficult conversations.
The most effective managers take care of the people on their team – helping them to grow, develop, and succeed. To help lay the groundwork for employee success, your managers, team leaders and executives need training on how to handle uncomfortable situations, including disciplinary action.
The HR professionals at G&A can help you develop the policies and procedures to effectively manage employee performance and instances of misconduct, without the stress or missteps.
Improve employee satisfaction and performance with customized training, policies and management techniques.
Managing people doesn’t always come naturally. G&A can provide your team with the tools and training they need to move your organization forward.
Stay up to date on employment regulations.
Understanding and remaining compliant with the many laws and regulations related to legal workplace practices can help you avoid unnecessary risk and expensive, time consuming litigation. But if you don’t have a full-time employment law expert on staff, staying on top of constantly changing local, state, and federal laws can be a tall order. The HR compliance experts at G&A can provide you with valuable employment law assistance—helping to determine which HR regulations your company must follow.
Letting an employee go is difficult for all parties involved, and it’s not just because of the tedious paperwork and the painstaking processes associated with unemployment insurance (UI) claims. We can’t help you avoid the emotions that accompany a termination, but we can help you navigate the process and potential risks associated with unemployment claims.
G&A’s knowledgeable unemployment team has extensive experience managing and administering State Unemployment Insurance (SUI) benefits. We can also reconcile unemployment payroll taxes and process claims to help ensure your company doesn’t incur any unnecessary charges. With continuous oversight and rigorous attention to detail, our experts ensure the details are covered, so you can focus on moving forward.
Protecting your employees from discrimination and harassment and your company from related claims, starts with putting precautionary measures in place before an incident arises.
G&A can help you navigate the complexities of employment-related compliance and protect you and your employees by:
- Reviewing HR policies and procedures to uncover any problematic situations and practices
- Crafting a clear anti-retaliation policy with specific examples of what management can and cannot do when disciplining or terminating employees
- Providing training to management and employees on anti-retaliation and other discrimination policies
- Implementing a user-friendly internal complaint procedure for employees
Protect your employees, and your company, by staying compliant with federal and local laws.
Let's look at one federal agency for perspective. The U.S. Department of Labor (DOL) enforces more than 180 federal laws, which impact more than 10 million employers and 125 million workers. ADA, COBRA, EEO, FLSA, FMLA, HIPAA, OSHA, ACA – understanding it all, and how each affect your organization, can be confusing at best.
If the alphabet soup of federal, state and local statutes is overwhelming, our HR compliance professionals can help. With a deep understanding of the nuances of applicable laws and regulations, we can help you decode it all, and keep you compliant, today and in the future.