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Important W-2 Information

2019 is over, which means it’s time to start thinking about your W-2.

This page is designed to provide G&A Partners’ clients and their employees with all the information they need to know about their W-2s.

If you can’t find the information you’re looking for here, please contact our Customer Care Center and we will be happy to assist you!

What is a W-2?

The Form W-2 is a tax form that the IRS requires employers to use to report wage and salary information for their employees, as well as the amount of federal, state and other taxes withheld from each employee’s paycheck. Employees then use this form to prepare their annual tax return.

When/how will I receive my W-2?

2019 W-2s will be mailed, as required by law, by January 31, 2020, to the address on file for you with G&A Partners as of December 27, 2019. The address on your W-2 cannot be corrected once it has been generated with the address on file for you as of December 27, 2019.

If you registered to receive your W-2 electronically before December 31, 2019, you will NOT receive a mailed copy. Instead, it will be available for download by January 24, 2020, in the same online system you use to view previous paystubs.*

*If you are an employee of a company that was formerly a client of Pay Pros and registered to receive your W-2 electronically, you will receive your W-2 reflecting wages earned from January through September of 2019 via email.

To download instructions for how to retrieve your electronic W-2, click on the appropriate button below based on which G&A system you log into.

Electronic W-2 Instructions (WorkSight 2.0)
Electronic W-2 Instructions (WorkSight 1.0)
Electronic W-2 Instructions (Prism)

If you’re not sure which set of instructions to use, please contact our Customer Care Center.

I think my W-2 may have been mailed to the wrong address. What should I do?

2019 W-2s will be mailed, as required by law, by January 31, 2020, to the address on file for you with G&A Partners as of December 27, 2019. The address on your W-2 cannot be corrected once it has been generated with the address on file for you as of this date.

If you would like to verify the address that was on file for you as of December 27, 2019, please contact our Customer Care Center.

If your address was not up to date in our system as of December 27, 2019, you will not be able to receive another copy of your W-2 mailed to your new address. You will instead need to download an electronic copy using the same online system you use to check your paystubs.

To download instructions for how to retrieve your electronic W-2, click on the appropriate button below based on which G&A system you log into.

Electronic W-2 Instructions (WorkSight 2.0)
Electronic W-2 Instructions (WorkSight 1.0)
Electronic W-2 Instructions (Prism)

If you’re not sure which set of instructions to use, please contact our Customer Care Center.

How do I update the Social Security number (SSN) on my W-2?

Requests received after December 27, 2019, for updates to the SSN on W-2s will need to be processed as corrections.

Please send an email to customercare@gnapartners.com with the subject line: ‚ÄúSocial Security Number Change.” Be sure to include to following in your email:

  • Full name
  • Employer name
  • Copy of Social Security card

Why did I receive more than one W-2?

Every company you were employed by in 2019 is legally required to send you a W-2. If you were employed by more than one employer in 2019, you will receive a W-2 from each employer. There are, however a few exceptions to this rule:

  • If you were employed by two “sister” or related companies that are both clients of G&A Partners, your earnings for both companies will be combined on one W-2.
  • If your company was a client of an HR company/PEO acquired by G&A Partners in 2019, you may receive two W-2s on behalf of your employer: one from G&A Partners, and one from your employer’s previous HR/PEO provider.

When will I receive my 1099?

If you are an independent contractor for and not an employee of the company for which you work, you will receive a Form 1099, not a Form W-2. G&A Partners does not report information for contract workers to any agency or mail copies of the Form 1099 to the contract workers. Instead, G&A Partners will provide the Form 1099 directly to the client company by January 31, 2020. (Unlike W-2s, 1099s are not available online.) Please contact your company directly with any questions about your 1099.

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