As pressures in the workplace increase, many office professionals are finding there are more difficult people to deal with on the job as well as in our personal lives. Whether you have to handle a customer who shouts at you for doing your job or a team member who takes credit for your ideas, this unique session will show you how to stop falling victim to difficult people. By the end of this webinar, you should be able to:
Recognize the effects of conflict
Identify causes of conflict
Deal with “difficult” personalities
Communicate effectively to avoid conflict
Resolve and manage conflicts.
Join Madonna Riley, Senior Corporate HR Specialist of G&A Partners, for this complimentary webinar on Thursday, July 29 at 11 a.m. Central Standard Time.