Maintaining respect and civility is a key component of creating a positive work environment. In this webinar Vance Daniels, SPHR, discusses how to identify and deal with conflict, harassment and discrimination, and what supervisors can do to promote respect in the workplace.
After viewing this webinar, you will come away with a better understanding of how to:
Resolve interpersonal conflict in the workplace;
Recognize and report harassment and discrimination; and
Handle complaints and take corrective action.
This webinar was recorded on March 19, 2015, and presented by Vance Daniels, SPHR. Please be aware that per HRCI guidelines, only webinars recorded during the current calendar year are eligible for recertification credit for on-demand viewers.