Once you’ve signed a Client Service Agreement (CSA) with G&A Partners, you’ll be assigned a dedicated Onboarding Team Lead who will walk you through each step of the onboarding process—ensuring you have the information and support you need to get your account up and running. To confirm your service offering and formally begin the transition process, we will schedule a kick-off call with your Onboarding Team Lead and other members of your account team. Prior to the call, your G&A Business Advisor will bring your team lead up to speed, and during the kick-off, we will work with you to create an onboarding timeline that matches your needs and selected service offering.

Onboarding generally lasts about 4-6 weeks, although the timeline is often shorter. Once you’ve been guided through the process and your first payroll has been seamlessly processed, we’ll confirm that everything is set up correctly and you’ll be transitioned to your Client Advocate and permanent account team.

Step-by-step guidance to ensure a smooth onboarding process.

Preparing for Onboarding

Prior to setting up your account, you’ll receive an email from G&A requesting “Required Information.” After you review the list, we’ll work with you to collect new-client paperwork, employee data and completed onboarding forms. The information gathered will be used to create your account and your Onboarding Team Lead will be there every step of the way.

A Dedicated Team

When you outsource with G&A, you gain access to a robust HR department with team members who are invested in the success of your business. World-class client service is part of our DNA, and we are dedicated to providing you and your employees with fast response times, proactive support, and higher-value strategic HR services.